MOAB Instructor December 8-10, 2009
Course Information / Agenda / Outline
Course Location: Nokia Theatre – http://www.lalive.com/content.php?section=entertainment&page=nokia_theatre (777 Chick Hearn Court, Los Angeles, CA 90015 – Located across the street from STAPLES Center)
Conference Rm: “Flex space” located in the basement of the theatre. Participants can enter the Theatre off of the Georgia Street entrance. The Security Officer at the door will direct them to the room.
Host Contact: Barry Stanford, Director of Security – e-mail: bstanford@staplescenter.com
Lodging Information: Holiday Inn City Center LA (1020 S. Figueroa Street, Los Angeles, CA 90015)
MOAB® Course Instructor: Dave Fowler Office Phone- Toll Free: 1.866-773-7763 – Cellular: (208) 691-7481
Register for this course: http://personalsafetytraining.com/schedule/schedule_cal.php
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Dec. 8, 2009 – One Day MOAB Instructor
Day One: Strategies for Preventing and Diffusing Aggressive Behavior -
Methods of Instruction
Class time: 0800-1730 hrs.
Casual clothing
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Dec. 9, 2009 – Three Day MOAB Instructor
Day Two: Controlling and Restraining – Methods of Instruction
Class time: 0800-1700 hrs.
Casual clothing for physical activity and athletic shoes recommended.
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Dec. 10, 2009 – Three Day MOAB Instructor
Day Three: Managing Physical Confrontations – Methods of Instruction
Class time: 0800-1700 hrs.
Casual clothing for physical activity and athletic shoes recommended.
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Lodging Information: Holiday Inn City Center (213) 748-1291 telephone Linda Yonan “personal safety training” special rate.
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MOAB® Instructor Course (One Day Course)
COURSE OUTLINE
• Introduction
• What is Management of Aggressive Behavior – MOAB®?
• MOAB® Objectives
• Statistics
- Violence in Society, Healthcare Facilities, Law Enforcement, and Security
• Strategies for Preventing and Diffusing Aggressive Behavior
- Behavior and Intervention
- Plan Identify and Act
• Mental Conditioning
- Purpose
- Rehearsal
- Exercise
• Methods of Communication
- Nonverbal Communications
- Three Categories of Nonverbal Communications
- Personal Space Chart
- Personal Space Factors
- Reactionary Distance
- Eye Communications
- Observing Eye Communications
- Proper Use of Eye Communications
- Interpreting Eye Communications
- Gestures, Postures and Facial Expressions
- Signals To Look For and Understand
Stages of Conflict and Management
• Stage I – Anxiety
- Recognizing Anxiety
- Anxiety Triggers
- Managing the Aggressor’s Anxiety
- Listening ( Five Levels of Listening)
• Empathic Listening
- Eliminating External and Internal Distractions
- Supportive Verbal Communication Skills
- Understanding Your Fear and Panic
- Fear and Panic Create Dysfunction
- Mind and Body Stress Feedback Loop
- How to Break the Stress Feedback Loop
• Stage II – Verbal Aggression
- Recognizing Verbal Aggression
- Managing Verbal Aggression
• Stage III – Physical Aggression
- Recognizing Physical Aggression
- Managing Physical Aggression
• Diversions
- Diversions That Can Be Used
- Submission
- Redirect Activity
- Approaching
• Cornering
- Three Options
- Five Common Mistakes
• Multiple Aggressors
- Positioning
• Review
Methods of Instruction
learn the fundamentals of how to effectively reach your audience. In addition, learn how to use various presentation technique materials to enhance the learning process.
• Foundations of Learning
• Principles of Adult Learning
• Instructor Manual and Slides
• Presentation Techniques
• Student – Instructor Formations
• Training Aids
• Teaching Assignments
- Practice Teaching
- Presentation Evaluation
• Procedures for Certifications
- Certification Requirements
- Forms and Exam Information
• Written Exam
• Course Evaluation
MOAB® Instructor Course (Three Day Course)
Strategies for Controlling and Restraining Aggressive Individuals
• Introduction to Physical Control Skills
- What You Will Gain From This Course
• Safety Rules
- Wearing of Jewelry, Pat Out, Practice, etc.
• Principles of Balance
- Proper Positioning of Your Body
• Principle of Movement
- Forward Shuffle
- Rear Shuffle
- Lateral Shuffle
• Principle of Center
- Strength of Your Center Line
• The Blanket Hold
- Applying the Blanket Hold
• Entering the Personal Zone
- Passive Individuals
• The Basic Escort
- From the Blanket Hold
• Resistive Escort
- Defense from Escort Position or Blanket Hold
- Escape from Escort Position or Blanket Hold
- Resistive Individuals
• Direct to Prone Skills
- Straight Arm Technique
- Bent Elbow Technique
- Lateral Thigh Technique
• Prone Position Control Skills
- Horizontal Straight Arm Control
- Vertical Straight Arm Control
• Disengaging from Prone Control Skills
- How to Disengage
• Approaching and Separating Two Aggressors
- Verbal Aggression
- Physical or Violent Aggression
• Special Situations
- From Escort Position
- From the Chair Position
- From Prone Position
MOAB® Instructor Course (Three Day Course)
Strategies for Managing Physical Confrontations
• Introduction to Personal Defense and Safety Skills
- Two Basic Types of Assaults on People
- Two Methods of Assaults
• Use of Force in Self Defense
- Two Categories of Physical Force
• Types of Assaults
- Most Common Types
- Other Common Types
• Personal Defense Weapons
- Head, Thumbs, Palms, Heal of Hand, etc.
- Vulnerable Areas of the Body
• Defense from Holds
- Front Choke Response Options
- Rear Choke Response Options
- Bear Hold Response Options
- Wrist Grab Release Options
- Arm Twist Response Options
- Bite Response Options
- Hair Pull Response Options
• Defense from Stationary (Static) Strikes
- Punch (Head) Response Options
- Kick (Groin) Response Options
- Armed Threat Response Options
- Rear Weapon Hostage Response Options
- Edged Weapon Response Options
- Thrown Objects Response Options
• Defense from Moving (Dynamic) Attacks
- Response Options
• Levels of Force
- Personnel/Aggressor Factors
• Acceleration Through the Levels of Force
- Clinical Predictions of Dangers
- Important Considerations
• Levels of Force Diagram
Methods of Instruction
• Teaching Complex Psychomotor Skills
• Three Phases of Training Complex Psychomotor Skills
• Training Aids
• Teaching Assignments
- Practice Teaching
- Presentation Evaluation
• Procedures for Certifications
- Certification Requirements
- Forms and Exam Information
• Proficiency Exam
Course Evaluation