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How can PSTI help your corporation?

A corporation’s overall plan should include administrative, behavioral and environmental strategies to prevent and mitigate the risk of workplace violence. We offer two main courses to help you provide your staff with the proper training in safety and customer service, AVADE® and SOCS®.

The courses listed below are available for on-site training (where we come to you) or seminars (where you come to us).

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Corporate On-Site Training

Avade logo

AVADE® Training

The AVADE® Workplace Violence Prevention training programs are designed to educate, prevent and mitigate the risk of violence to workers in the corporate and healthcare world.

The AVADE® Corporate Workplace Violence Prevention training program is the only source that provides the administrative, behavioral and environmental strategies to keep your workplace safe from crime and violence. The AVADE® Corporate Workplace Violence Prevention training programs can be tailored to your agencies specific needs and dynamic

These courses are offered to your staff at your location and can take as little as 2 hours or up to 2 days (two 8-hr sessions). The courses are taught classroom-style and the longer sessions include hands-on defense training.

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This “teach-the-trainer” approach allows you to train team members as instructors with the ability to provide ongoing training to the rest of your staff at your convenience. The “Basic Instructor” course is a 1.5-day session and the “Advanced Instructor” course is a 3-day session.

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SOCS logo

SOCS® (Security Oriented Customer Service®)

SOCS™ is a training program that is designed to teach individuals how to develop habits, skills and actions for offering extraordinary customer service while maintaining safety in the workplace.

SOCS® Training goes beyond the quick fix “smile and be happy” typical customer service programs. It teaches staff how to identify great customer service and provide it without having to think about it. Creating habits, skills and taking action for great customer service is the backbone of the SOCS® program.

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