SOCS® Digital Student Guide


Extraordinary customer service is what sets you apart from the competition. Creating customer satisfaction and loyalty can reduce and eliminate customer complaints with customer service training and techniques.

The Safety Oriented Customer Service® Training is designed to teach staff habits, skills, and actions for offering extraordinary, professional customer service while maintaining safety in the workplace.

Safety in the workplace is an issue in today’s society. The Safety Oriented Customer Service® Training will provide you and your staff with tools and techniques for dealing with upset and aggressive individuals while maintaining exceptional service.

Note: Once the digital guide is opened, user access will expire after two years.

Bulk Pricing Discount* Offered:

  • 101-249: $6.95 ea.
  • 250+: $5.95 ea.

*Pricing Discount Is Reflected at Checkout.


In this training program you will learn:

  • Habits, skills, and actions for providing exceptional customer service
  • To enhance your performance, morale, and attitude while embracing the dynamics of workplace changes
  • The most effective techniques and strategies for adult learning
  • How to increase customer loyalty through synergistic teamwork and self-leadership
  • Strategies to reduce and eliminate customer complaints and dissatisfaction by proactively increasing communication skills
  • Empowering techniques to increase your ability to respond to different types of customer service needs and behaviors
  • And more!